CASE STUDY | Facebook Marketplace

I developed this presentation in partnership with product design to give our cross-functional team members a deeper understanding of what UX is and why it’s so important. Our goal was to move UX to the forefront of every stage of our team’s strategic process—planning, design sprints, feedback, experiment reviews, and launch decisions. We presented to our team, as well as other UX teams within the Marketplace org, inspiring the creation of similar frameworks and best practices. Click to learn more about the process.

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HOLIDAY PROMOTIONS: FACEBOOK FEED UNITS, IN-TAB NOTIFS & LANDING PAGES | Facebook Shop

SHOP FEED & COLLECTIONS CONTENT | Facebook Shop

MARKETPLACE CROSS-PRODUCT PROMOTION | Instagram & Facebook apps

 

SELLER VACATION MODE SETTING | Facebook Marketplace

FREE SHIPPING INCENTIVE | Facebook Marketplace

BIRTHDAY NOTIFICATION, LANDING PAGE & GIFTING CENTER | Facebook app

PURCHASE PROTECTION PDP & BOTTOM SHEET | Facebook Marketplace

HOMEPAGES, INBOX MESSAGES & PUSH NOTIFICATIONS | Bloomingdale’s app